This page is for Jadwalik (جدولك), the university timetable app by INTILAQA on Google Play and the App Store. It explains how to delete your account and what happens to your data.
Delete your account in the app
- Open Jadwalik and sign in to the account you want to delete.
- Open Settings.
- Under Account, tap Delete account, then confirm with Delete account.
Your account is deleted immediately. This cannot be undone.
If you cannot open the app
Write to info@intilaqa.qa from the email address on your account, with the subject "Delete my Jadwalik account". We will delete the account and confirm by email within 30 days.
What is deleted
- Your account and sign-in details: email address, name, and any linked Google or Apple sign-in.
- Your saved schedules, and the courses and sections you imported.
- Your credit balance, credit history and plan. Unused credits cannot be restored afterwards.
Schedule images are never stored, so there are none to delete.
What we keep, and for how long
- A record of each purchase: the product, the date, the store's transaction number and the account's former internal ID. We keep it for as long as accounting, refunds and the stores' own records require.
- A one-way hashed record of the sign-in, the device and the network through which welcome credits were granted, so that they are not granted twice. It holds no name or email address, and we keep it for as long as welcome credits are offered.
Neither record can be used to restore your account.
Guest mode
Guest mode has no account to delete. Settings, then Delete All Data, removes the courses, schedules and settings stored on your phone. A guest session is not linked to a name or an email address.